Gaming is for enjoyment — not stress. At Kirkeya, we believe every player has the right to enjoy games in a safe and healthy environment. Here you will find all our Responsible Gaming tools and guidelines.
Kirkeya has several effective measures in place to protect every player. You stay in control — decide when you play, how long you play, and how much you spend.
Set your own daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Any increase will only come into effect after a 72-hour waiting period.
Decide in advance how many hours you want to play each day. Once that limit is reached, Kirkeya will automatically end your session and prompt you to take a break.
Need a short break? Pause your account for anywhere between 24 hours and 6 weeks. During this period, no deposits or bets can be placed.
If you need a longer break from gaming, you can self-exclude for a period of 6 months to 5 years. During this time, Kirkeya will keep your account fully closed.
At regular intervals, a message appears on screen showing how long you have been playing and how much you have won or lost. It is there to keep you aware.
View your full gaming history and a complete record of your wins and losses at any time. Having clear information makes it easier to make informed decisions.
Contact us whenever you need help.
Get SupportKirkeya is an entertainment gaming platform. We believe gaming should be a source of fun, not a source of problems. Responsible Gaming, to us, means developing a habit where players know their limits, stick to a budget, and treat gaming as a small leisure activity in life — not a means of income.
Online gaming is still relatively new for many people in this country. That is why Kirkeya is committed from the very start to building a culture of Responsible Gaming. We want to ensure a safe gaming environment for every player — one where they decide when to play and when to stop.
Please note: Winning is never guaranteed. Play prepared for losses. Only bet money that your family can afford to lose without it causing harm.
The core principles of Responsible Gaming are straightforward. First, never treat gaming as a source of income. Second, never fall into the trap of chasing losses by placing bigger bets. Third, never let gaming take priority over your family, friends, or work. Follow these three principles and gaming can remain a genuinely enjoyable experience.
To help ensure Responsible Gaming at Kirkeya, we have developed a range of practical tools. Using them is entirely your choice — but we strongly encourage it. Set your own limits, and Kirkeya will help you stick to them.
Problem Gambling is a mental health issue that develops gradually and can be difficult to recognise in yourself. Read the questions below carefully — if you answer "yes" to three or more, it may be time to seek help.
Warning: If you notice these signs, do not wait — contact Kirkeya support or self-exclude. This is not a sign of weakness; it is a courageous decision.
Problem gaming affects not just you, but your family too. Seeking help at the right time is the best thing you can do for yourself and your loved ones. At Kirkeya, we never shy away from these conversations — we openly guide you toward the support you need.
When you log in to Kirkeya, you will find the "Responsible Gaming" section in your account settings. From there, you can activate the tools listed below.
Set a maximum amount you can deposit daily, weekly, or monthly. Lowering your limit takes effect immediately — but increasing it requires a 72-hour waiting period. This delay is there to help keep you protected.
At set intervals during play, a message will appear showing how long you have been playing and your current wins and losses. When you see it, step away, have a glass of water, and take stock of the situation.
Once you have lost a set amount, your betting will automatically stop. This protects you from the dangers of chasing losses — placing more bets in an attempt to recover money you have already lost.
Tip: Set up these tools as soon as you open your account. Making good decisions in a moment of crisis is much harder. Setting limits in advance is always the smarter move.
If you feel you need a long break from gaming, use Kirkeya's self-exclusion feature. It is completely confidential and takes effect immediately.
After logging in, click your profile icon in the top right corner and select the "Responsible Gaming" menu.
Choose a duration that suits your needs — 6 months, 1 year, 3 years, or 5 years.
Enter your OTP to verify your identity. Once confirmed, your account will be closed immediately.
During self-exclusion, logging in, making deposits, and playing games will not be possible. Promotional emails will also be paused.
Once the period ends, your account can be reactivated with help from the Support Team. A 24-hour cooling-off period will apply.
Alternative options: If you are unable to log in to your account, email our Support Team directly. We will confirm your self-exclusion within 24 hours.
Kirkeya Strictly not for anyone under 18. Age is verified at registration, and KYC documents may be requested in cases of suspected underage access.
As a parent or guardian, you have a responsibility to act. Use parental control software on your devices or browser to prevent children from accessing gaming sites. Follow the steps below.
Emergency Action: If your child has accidentally created a Kirkeya account, contact our support team right away. We will close the account and erase all associated data promptly.