Privacy & Security

Kirkeya's Privacy Policy

Your personal data is of the utmost importance to us. Here you will find complete details on how Kirkeya collects, uses, and protects your information.

Last Updated: January 2026
Summary
Data Secured with SSL Encryption
Your data is never sold to third parties
You Have the Right to Delete Your Data
Benefits of Cookie Controls
GDPR & International Standards Compliant
Why Kirkeya Is Trustworthy

Our Commitment to Protecting Your Data

Every piece of your data on Kirkeya is stored with the highest level of security. We are committed to full transparency.

SSL Encryption

All your data on Kirkeya is protected with 256-bit SSL encryption. Every step — from login to payment — is fully encrypted.

Your Data Is Never Sold

Your personal data is never sold to third parties. Kirkeya uses data solely to improve its services.

Secure Data Storage

Your data is stored on secure servers with regular backups. Multiple layers of security are in place to prevent unauthorized access.

Cookie Controls

You can update your cookie preferences at any time. All cookies except essential ones are used only with your consent.

Privacy Rights

You have full rights to view, correct, and delete your data. Kirkeya complies with GDPR and international privacy standards.

Marketing Opt-Out

You can opt out of promotional emails or messages at any time. We respect your preferences.

1 Introduction

Welcome to Kirkeya. This Privacy Policy ("Policy") explains how the Kirkeya platform collects, stores, uses, and protects your personal information. By creating an account or using the platform, you agree to the terms outlined in this Policy.

Important: This Privacy Policy should be read alongside our Terms & Conditions. Together, both documents define your relationship with Kirkeya.

Kirkeya believes privacy is a fundamental right. We never use your data without your knowledge. Every piece of information we collect has a clear purpose, and that purpose is explicitly stated in this policy. Your trust is our most valuable asset.

This policy has been developed with Bangladeshi users in mind and follows international data protection standards, in particular the principles of GDPR.

2 What Information We Collect

Kirkeya collects two types of information from you — what you provide directly, and what is gathered automatically while you use the platform.

Information Provided Directly

  • Full name, date of birth, and gender
  • Email Address & Mobile Number
  • Home Address & Postal Code
  • National ID or passport number (for KYC verification)
  • Payment information (bKash / Nagad / Rocket number)
  • The content of messages sent to customer support.

Automatically Collected Information

  • IP Address & Device Type
  • Browser & Operating System Information
  • Platform login time and session data
  • Gaming history, bet amounts, and outcomes
  • Transaction History & Payment Patterns
  • Behavioral data from cookies and tracking pixels
Type of Information Reason for Collection Mandatory?
Name and Contact Information Account Creation & Communication Yes
Identity Documents Age Verification & KYC Yes
Payment Information Deposits & Withdrawals Yes
Gaming History Service Improvement & Responsible Gaming Automatic
Cookie Data Improving User Experience Optional

3 How We Use Your Information

Kirkeya uses your data only for specific, legitimate, and transparent purposes. We never use your information beyond what is required.

Primary Purpose of Use

  • Account Management: Creating, verifying, and maintaining your profile.
  • Payment Processing: Processing deposits and withdrawals securely.
  • Fraud Prevention: Monitoring unusual transactions to keep your account secure.
  • Customer Support: Fast, effective support to resolve your issues.
  • Service Improvement: Analyzing user behavior to improve the gaming experience.
  • Responsible Gaming: Identifying problem gambling patterns to provide timely support.
  • Legal Obligations: Meeting regulatory authority requirements.

Our Commitment: Kirkeya never sells your data to advertising companies, never shares it with third parties for marketing purposes, and never uses it for anything beyond its intended scope without your consent.

4 Data Sharing & Disclosure

Kirkeya never sells your personal data. However, limited data sharing may occur in certain specific circumstances.

Data Sharing Scenarios

  • Payment Processors: Necessary information is shared with payment services such as bKash, Nagad, and Rocket to process deposits and withdrawals.
  • KYC Partner: Trusted third parties may be used for identity verification — however, they do not retain any data.
  • Law Enforcement: Data may be disclosed in response to a court order or government directive.
  • Anti-Fraud System: Minimal data may be shared with industry-standard anti-fraud networks to help prevent fraud.

Never Shared: Your data is never shared with ad networks, social media companies, or data brokers.

5 Cookie Policy

Kirkeya uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies

  • Essential Cookies: Maintaining login sessions and ensuring security — the site cannot function without these.
  • Performance Cookies: To understand which parts of the site are used and how — completely anonymous.
  • Functionality Cookies: To remember your language preferences and settings.
  • Marketing Cookies: To show you relevant promotions — this is entirely optional.

Cookie Controls: You can delete or block cookies at any time through your browser settings. Please note that blocking essential cookies may cause certain features to stop working.

6 Data Retention Period

Kirkeya does not retain your data longer than necessary. Each type of information has a defined retention period.

  • Account Information: For the duration the account is active and up to 5 years after closure, as required by law.
  • Transaction Records: Minimum 5 years, as required by financial regulations.
  • KYC Documents: 5 years after account closure.
  • Support Conversations: Up to 2 years after the issue is resolved.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
  • Marketing Data: Immediately deleted upon opt-out.

7 Your Privacy Rights

Under Kirkeya's Privacy Policy, you have several important rights. To exercise any of them, please contact Kirkeya Support.

Your Rights

  • Right to Know: You have the right to know what personal data we hold about you.
  • Right to Rectification: Contact us to update any incorrect or outdated information.
  • Right to Erasure: You may request deletion of your data, provided there is no legal obligation requiring us to retain it.
  • Right to Restrict Processing: You may request that the use of your data be restricted in certain circumstances.
  • Right to Data Portability: You may request a copy of your data in a commonly used format.
  • Right to Object: You may object to your data being used for marketing purposes.
  • Right to Withdraw Consent: You may withdraw any previously given consent at any time.

How to Submit a Request: To exercise your rights, email the Kirkeya Support team. Requests are typically processed within 30 business days. Urgent matters are handled on an expedited basis.

8 Security Measures

Kirkeya protects your data using industry-leading security technology. Our security framework operates across multiple layers.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): OTP verification at login for an added layer of security.
  • Firewall Protection: Advanced firewall systems to prevent unauthorized access.
  • Regular Security Audits: Regular security reviews conducted by third-party experts.
  • Data Backup: Regular encrypted backups are maintained.
  • Access Controls: Only authorized personnel are permitted to access sensitive information.

In the Event of a Data Breach: If a security breach occurs and your data is at risk, you will be notified within 72 hours. We will act promptly to contain and minimize any damage.

9 Children's Privacy

Kirkeya is strictly for users aged 18 and above. We do not knowingly collect any data from minors.

Age is verified at registration, and KYC documents may be requested in suspicious cases. If an underage account is identified, it will be closed immediately and all collected data will be deleted.

For Parents: If your child has accidentally created a Kirkeya account, please contact our Support team immediately. We will promptly close the account and delete all associated data.

10 Changes to the Privacy Policy

Kirkeya may update this Privacy Policy from time to time. We will notify you of any changes in a manner appropriate to their significance.

  • Minor Changes: You will be notified by an updated "Last Updated" date at the top of the page.
  • Major Changes: You will be notified at least 14 days in advance via email or an on-site notification.
  • Material Changes: Fresh consent will be obtained, and users who do not consent will be given the option to close their account.

Continued use of Kirkeya after any changes are made will be considered acceptance of the updated policy. Previous versions of the policy are available upon request through support.

11 Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team.

Response Time
Typically within 24–48 hours
Live Support
7 days a week, 24 hours a day
🔒
Safe Gaming

Start Gaming on a Trusted Platform

Your data is completely secure on Kirkeya. Register today and enjoy a safe, fair gaming experience.

For users aged 18 and above. Please play responsibly.

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